Hi everybody as we promised you that we will keep updating you with our research on ZWARA restaurant  today we would like to share with you some interesting  information about the components of the management information system(MIS) that is used by ZAWARA restaurant  .

Internal record system (IRS),food &beverage system (F&B ):as we explained before ZWARA is using IRS and F&B system in their restaurant ,because it’s Provide a Perfect Solution for F&B Industry, and the a system to help on managing  the table plan, inventory, sales, customers, supplier’s, reports, staffs and etc. Besides, IRS F&B System are easy to use and the staff can be trained up in minutes, the stock can be tracked down to the nearest measure.

There are three main component of IRS that is used in ZAWRA restaurant which are:-

1. The Order-to-Payment Cycle: The heart of the internal records system is the order-to-payment cycle. Sales representatives, dealers, and customers send orders to the restaurant.

2. Sales Information System: Marketing managers need timely and accurate reports on currents sales.

3.Databases, Data Warehousing, and Data Mining: Today companies organize their information in database customer database, product database, sales person database and then combine data from the different databases. Companies warehouse this data and make them easily accessible to decision makers. Furthermore, by hiring analysts skilled in sophisticated statistical methods, The data and garner fresh insights into neglected customer segments, recent customer trends, and other useful information. The customer information can be cross-tabbed with product and salesperson information to yield still deeper insights. To manage all the different databases efficiently and effectively, more firms are using business integration software.

The F&B system component are:

1.       The software component used in ZAWARA is IRS :

IRS Software is custom certified POS System software used by more than 16,000 companies nationwide.

          2.    The hardware component used in ZAWARA are:

·         Customer Display: it will show the customer the price that must be paid and the full order he ordered.

·         Receipt Thermal Printer: print the receipt after the customer pay the money to the cashier .

·         Mykad Reader: used for the credit card payment by visa card ect..

·         Cash Drawer: the casher man will put the money in the casher drawer after he received the money from the customer.

·         Kitchen Printer: print the order for the chief after it has been taken by the casher to start preparing it.

·         LCD Monitor with Touch Scr een: the input hardware that the cashier use to key in the order.  

The ringing tool that is used to tell the customer of the readiness of his order to come and collect.

Assalamualaikum and hi everyone.My big apologize of our late and pending update because there are few information that we need in order to complete these entries.Okay, for this entry we want to explain to you how Zawara Coffee’s business process.

 The business process of the IS that been practiced by Zawara Coffee involved several person which are the operation, the admin and the sales and marketing. Zawara Coffee has a walk-in customer type unlike its parents company, Zawara Boutique where it has online customer and also walk-in customer.

Types of Zawara Coffee Customer

Now, we are going to look at Zawara Coffee’s business process of the IS:

The Business Process of IS

From the diagram above, it shows the flow of the business process of IS. 

Administration Segment

·         responsible to check the stock whether the stock had been received from supplier or not and

·         responsible to check the stock if the stock is available or not.

OperationSegment

·         responsible for handling the stock that coming in and going out from the store.

·         received the stock from supplier and manage the stock. 

Sales & Marketing

·         responsible in handling the walk-in customer.

·         responsible to check the stock to know whether the stock is available or not in the store.

Now we are going to look at Zawara Coffee’s Ordering Processing System. The processing system is divided into two which are the Supply Chain Management and Customer Relation Management.

Ordering Process

From the figure above, it shows the ordering process system for supply chain management. Zawara Coffee can see the whole information and the transaction related to their customer and the products by access to the system. For example, Zawara Coffee can record and check the types of products, the quantity of the product left, the sizes that need to be restock and etc. In order to restock the products, Zawara Coffee will contact directly to their supplier which is done manually because supplier cannot access to the system that Zawara Coffee used. 

Walk-in Customer 

- Customer order the menu from the café, wait for the order and pay to the cashier

- automatically effect in reducing the number of stock in the storage system when the cashier scan the code from the product.

- automatically effect in reducing the number of stock in the storage system when the admin key-in the code of the products.

Below is the Value Chain of Zawara Coffee.

General Description of Selected IS

Greetings everyone.

Fantastickas is back with fantastic information to be share with all of you. This week, we would like to share about the general description of selected IS for our company which is ZAWARA. Since everyone already familiar with ZAWARA online shopping, Now we are going to share some new info related to ZAWARA which is ZAWARA Coffee. As mentioned earlier, the motive of this week blogging is to share about the general description of information system.

Internal Record System (IRS)

The heart of the internal records system is the order-to-payment cycle.

The general functions of IRS is help the marketing managers rely on internal reports on orders, sales, prices, costs, inventory levels, receivables, payables and so on. The important things in IRS is by analysing this information, we can spots important opportunities and problems.

The type of the information system that related to IRS is Operational-level systems. Operational-level systems support operational managers of ZAWARA by keeping track of the elementary activities and transactions of the organization, such as sales, receipts, cash deposits, payroll, credit decisions, and the flow of materials in ZAWARA.

The end user that involved in IRS is Sales Managers. Sales managers can monitor everything in their territories and get current sales forecasts anytime. The owner of it was the marketing manager. 

Okay that's all  from us for this week. So i hope you guys will be enjoy with some knowledge of ZAWARA Coffee Information System. We will continue next blog with more interesting information.

Thank You!!!

Company Introduction

Assalammualaikum and Hi everyone! For this week we will introduce our company that we 

choose for our assignment project for subject MGM4197 which is ZAWARA. Basically, 

ZAWARA is a shopping online boutique for Muslim women because the provide clothes that 

desent and loose such as jubah and baju kurung. However, nowadays ZAWARA has expand 

their business by produce the various types of clothing that suitable for all especially women 

in Malaysia. Their goal is to provide an extensive line of modest clothes, without having to 

sacrifice style.

The more about ZAWARA  is ZAWARA is a Malaysia's premier stylish, modest and elegant 

fashion. Zawara.com online portal is definitely an essential shopping destination for every 

fashionista everyday via worldwide express delivery. In website they presented in the

 style of a fashion magazine, offers the style-savvy customer what they want unprecedented

access to the hottest looks of the season and help customer how to style it with creative 

ways by using Augmented reality system, Virtual Mirror, first fashion retailer using this 

system in Asia, when fashion meets technology. 

Here I show you some of the products of ZAWARA: 

That all for our company introduction for this week. We will continue our next part next week. Thanks you for reading. :)

retailer that meet the requires for Muslimah fashion as it is design by

What is our planning ?

Assalamualaikum and Salam Satu Malaysia to all readers...

         First and foremost, let me introduce myself. Holaaa..my name is Kharul. What?? Who I am?? what I'm doing by writing in this blog?? So guys, actually the existing of this blog is one of the requirement of our project of MGM4197 which is Management of Information System 1. And actually, we got 3 members/authors in this blog that will accompanying all of you along this semester(14 weeks). Since I am the first writer, i'm gonna make this blog as mine, hahahaaha...

          Okay, back to our focus. Since we have been in second week, i'm just gonna introduce ours and what will be happen in this blog for all of this semester. Guys..introducing you our group members..chia, chiaa, chiaaa...

                                         

  The cutest one in this group..of course..   me ~ ~

2nd member in our group.. Norain, my crazy friends all of this time..hahaha

And of course, the most "handsome" guy in our group.. Suntarsunstar!!!  just call him Suntar, huhu

              So guys, that was a little bit introduction of my group members. If you want to know them more and deep..deep..deeepp.., you guys need to keep in following our entries for the whole semester. Now, I'm going to tell you on what actually we would do in this 14 semester in this blog with all of you as our faithful readers.. so, roughly this is our plan for this whole semester in order to achieve our mission which is to get A's in this subject.

NO.	TASK	PERSON IN CHARGE	REMARKS
1	Create Blog & planning (Milestone) Introduction of the blog and the members. ·         Delegate and prepare the job schedule/list for week 1 until week 13.	Kharul Arifah	completed in week 2
2	Company Introduction Find the general description of the organization such as :- 1)      When is it established? 2)      Where is it located? 3)      Who are the owners/head  of dept./division /unit? 4)      What are the types  of products/services produced? 5)      How many employees does it have? 6)      What is its   mission/vision/reason for existence?	Norain	completed in week 3
3	General Description of Selected IS Find the general description of the selected IS 1)      What is its name? 2)      What are its functions? 3)      What types of IS it is? 4)      Who are its end-users and owners? 5)      Who provide the technical support to maintain it?	Suntar	Completed in week 4
4	IT Components of the Selected IS ·         Analyze IT components of the selected IS 1)      What are the hardware (refer to Tech Briefing), software (refer to tech Briefing), telecommunication networks involved in the system? 2)      Give examples for each of three components.	Kharul, Norain	Completed in week 5 & 6
5	The Business Process of the IS ·         How does the business function of the organization/division/business unit/department is supported by the system.	Norain, Suntar	Completed in week 6 & 7
6	Competitive Advantage of having the system, problems & possible recommendations for the IS ·         How does by having this system help the organization to achieve its mission/vision/function/reason for existence?	Suntar, Kharul	complete in week 8
7	Competitive Advantage of having the system, problems & possible recommendations for the IS 1)      What are the problems/barriers faced by the end-users of this system that prevent them from achieving the organization/ business unit goals? 2)      What are your recommendations to solve this problem	Everyone	complete in week 9
8	Security Threats and Solutions 1)      What are the types of security       threats faced by the system and 2)      What are your suggestions to         overcome these potential problems?	Everyone	complete in week 10
9	Revision	Everyone	complete in week 11
10	Presentation	Everyone	complete in week 13

##GANTT CHART##

	2	3	4	5	6	7	8	9	10	11	12	13	14
Create Blog & planning (Milestone)
Company Introduction
General Description of Selected IS
IT Components of the Selected IS
The Business Process of the IS
Competitive Advantage of having the system, problems & possible recommendations for the IS(1)
Competitive Advantage of having the system, problems & possible recommendations for the IS(2)
Security Threats and Solutions
Revision
Presentation

P/S :

Group members :

1. Kharul Arifah bt Sahrawi, 173230

2. Norain bt Md Yusof, 173300

3. Suntar A/L Subramaniam, 173535